Bibendum Sucks Customer Reviews and Feedback

From Everything.Sucks

Bibendum, commonly referred to in English as the Michelin Man or Michelin Tyre Man, is the official mascot of the Michelin tyre company. A humanoid figure consisting of stacked white tyres, the mascot was introduced at the Lyon Exhibition of 1894 where the Michelin brothers had a stand, and is one of the world's oldest trademarks. The slogan Nunc est bibendum (Now is the time to drink) is taken from Horace's Odes (book I, ode xxxvii, line 1). He is also referred to as Bib or Bibelobis. ichelin dominated the French tyre industry for decades and remains a leading player in the market. It was one of the leading advertisers; to this day its famous guidebooks are widely used by travellers. Bibendum was depicted visually as a lord of industry, a master of all he surveyed, and a patriotic exponent of the French spirit. In the 1920s, Bibendum urged Frenchmen to adopt America's superior factory system, but to patriotically avoid using the "inferior" products of those factories. As automobiles became available to the middle classes, Michelin advertising likewise shifted downscale, and its restaurant and hotel guides likewise covered a broader range of price categories.

Joshua angrily mentioned, "Worst experience I've ever had with tires AND customer service! I usually never complain on these websites so this is my first time doing this. 2017 Michelin tires wore through on my GMC Acadia at only 30,000 miles! In December 2019, Customer Service Rep (Kylie) told me I'd get reimbursed through the Warranty and nothing has happened since. It's been almost FIVE MONTHS and no check in the mail. Additionally, I spoke to John in South Carolina at Michelin HQ on 4/20/20 who seemed to be the most knowledgeable person so far and he assured me that he handled my situation. I still don't have my check! During the last five months I also spoke to Jessica, Debra, Brianna and many other Michelin Customer Service reps - they all told me my check is in the mail. Now it's May 30th and still no check. If this is not remedied, I will never buy another Michelin tire again and I'll continue to post on Instagram and Facebook as well as tell all my friends about this horrible experience as well. I'll need to find a competitor for tires in the future."


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Current Employee - Sales Associate says

"I have been working at Bibendum Wine full-time for more than a year Cons: Lack of social events and promotion"

Current Employee - Anonymous Employee says

"I have been working at Bibendum Wine full-time for more than a year Cons: Without question the worst company I have worked for in over a decade. The disconnect between upper management and those who put in hard work on the ground is staggering. Sales Operations, Demand Planning, Stock Control, Customer Care and the Ordering teams are treated with blatant disdain - meanwhile, the old men who run the company repeatedly pat themselves on the back and offer monthly “pep talks” that amount to nothing. This bleeds into customer service (which is appalling), and it’s no coincidence that competitors are winning over Bibendum’s customer base with little effort. Backwards in almost every conceivable way, with the worst gender pay gap in the drinks industry (just google it)."


"I worked at Bibendum Wine Cons: Cliquey and a bullying management have to give up your parking when the regional sales team where called into meetings Management something out of PG Woodehouse posh and not very bright. Salaries are very low. Everyone swans around thinking they are imporant Not much work gets done as lot of wasting time. Not a great atmosphere to work in, Impossible to get your holiday dates such a battle Bonus never get them due to their structure. Accounts you have worked on can be taken away from you because the management wants them for his target. Allocation of wines where only given on a favoritism basis. backward approach to eCommerce Long hours at evening tastings and not given time off in lieu as promised at interview."


"I worked at Bibendum Wine Cons: Awful management. Bullying tactics. Distrust and lack of respect throughout."

Former Employee - Anonymous Employee says

"I worked at Bibendum Wine full-time for more than 5 years Cons: Bibendum is a place where you either sink or swim, there is very little training and support on the job, therefore you have to be self motivated. If you struggle with confidence or are quiet this probably isn't the right place for you. As another post says it is very Cliquey though probably less than it used to be as the teams have changed so much. They have been through so many rounds of restructuring, consultations and redundancies over the last 3 or 4 years that it has destroyed the culture that made it uniqe and a great place to work. So many people are always watching their backs, knowing that another restructure could be just around the corner. Where there used to be a collection of characters that gave the company personality, characters have been replaced with 'yes men', often operating in a very stressful and unsetteling environment. Some of my colleagues have been treated very badly, I understand the nead especially in tough trading situations for restructuring, and Bibendum is a company that grew quickly but with out the neccessary business systems to keep up. However it appears that a number of people have bullied, either into leaving or then being made redundant, Senior managemnet have been fired in an unprofessional and public way, many people who express reservations have found themselves on consultation with out any true restructure, and a significant number of women haven't returned from maternity leave or have left or been made redundant soon after returning. Thereare always staff on sick leave due to stress and it is an upsetting environment to be in. Training and suport could be a lot better, even something a simple as letting everyone regardless job title learn about wine, helps in terms of moral. To any one considering a career at Bibendum - it can be a good place and my time there was more good than bad, but seeing my freinds and collegues treated so badly has coloured my experience. Think carefuly - if you are an entrireuneurial character who is tenacious and resilient - then you can do well here."

Former Employee - Interim Manager says

"I worked at Bibendum Wine part-time for less than a year Cons: Just the one, but it was a big one - poor management - both the company itself AND its parent. Although a change of owner earlier in 2018 will hopefully have changed this."

Former Employee - Anonymous Employee says

"I worked at Bibendum Wine full-time for more than 3 years Cons: Cliquey, often pervasively negative, stale, bad pay, some poor management."

Former Employee - Anonymous Employee says

"I worked at Bibendum Wine full-time Cons: Management, Consultants, Lack of Perks"

Current Employee - Anonymous Employee says

"I have been working at Bibendum Wine full-time Cons: Sexist culture, massive differences of salaries between people having the same role, not well organised."

Former Employee - Anonymous Employee says

"I worked at Bibendum Wine full-time Cons: Slightly "old school tie" and quite cliquey"

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